Privacy Policy

Last updated: October 8, 2026

ATL Chimney LLC (“ATL Chimney,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website (https://atlchimney.com) and how we use, share, and protect it.

Information We Collect

We collect the contact and service information you choose to submit to us through our website, including:

  • Your name
  • Your phone number
  • Your email address
  • Your service address
  • Your service request details
  • The message you provide in the contact form
  • Scheduling information

Google Analytics, Cookies and Browser Storage

We use Google Analytics to understand how visitors use our website and measure interactions such as page visits, clicks on our phone and booking links, submitted service requests and confirmed bookings. Google Analytics uses cookies and similar identifiers and processes browser, device and website-interaction information. We also collect referring-page information, campaign parameters and advertising click identifiers to understand how visitors find us and attribute service inquiries to campaigns.

For details about Google's collection and use of data, see How Google uses information from sites or apps that use its services. You can manage cookies and site storage through your browser settings and use the Google Analytics opt-out browser add-on where supported. Blocking storage may affect website features.

We use browser storage to retain campaign attribution, which can be reused for up to 90 days after capture; a new campaign visit may replace it. Contact and booking forms keep a draft in your browser tab. Drafts are no longer offered for restoration after 30 minutes of inactivity and are removed after successful submission. SMS consent is not restored from a draft. Where website chat is available, session storage maintains the chat session.

When address suggestions are available, the address text you type is sent to our address-lookup service to find matching suggestions. Checking availability sends your service selection, city and ZIP code.

How We Use Your Information

We use the information you submit to respond to your inquiry, schedule and perform the services you request, provide estimates and invoices, deliver customer support, and improve our website and services. When you provide SMS consent, we may also use your mobile number to send you the text messages described below.

SMS / Text Messaging

SMS messages are only sent when you have provided the applicable consent. If you opt in on our contact or booking form, you may receive text messages related to appointments, scheduling, service updates, estimates, invoices, and customer support. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of future messages at any time, or reply HELP for assistance.

Mobile information and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Sharing of Information

We do not sell your personal information. We may share your information with service providers only as needed to operate our business or deliver the services you request — for example, to schedule appointments, process payments, or send communications on our behalf — subject to appropriate privacy protections. Such providers are obligated to use your information only as needed to perform their services for us.

Data Retention

We retain the information you submit for as long as is necessary to provide the requested services, respond to your inquiries, and meet our legal or operational obligations.

Your Choices

  • You may opt out of SMS messages at any time by replying STOP to any message.
  • You may contact us using the information below to request access to, or correction of, the personal information you have submitted.
  • Providing your contact information on our form does not require you to opt in to SMS messages — the SMS consent checkbox is optional.

Security

We take reasonable measures to protect the information you submit. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Please review this page periodically.

Contact Us

If you have privacy questions or requests, you may contact us using the details below:

See also our Terms & Conditions.

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